FAQ's

FAQ's

We’ll try to answer a few frequently asked questions


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Frequently Asked Questions

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  • What will a new roof system cost?

    The price of a new roof system varies widely, depending on such things as the materials selected, home or building, location of the home or building and time of year. To get a good idea of price for your roof system Riddick provides you with a new online estimating system that uses satellite imagery to help determine the size of your roof.  Get a good ballpark estimate here.   Keep in mind that price is only one factor, and it must be balanced with the quality of the materials and workmanship.


    For each roofing material, there are different grades and corresponding prices. There also are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs.


    Within the roofing profession, there are different levels of expertise and craftsmanship. As an Owens Corning preferred contractor, Riddick Roofing ranks at the very top of that list.

  • What are my options if I decide to reroof?

    You have two basic options: You can choose a complete replacement of the roof system, involving a tear-off of your existing roof system, or re-cover the existing roof system, involving only the installation of a new roof system. If you’ve already had one re-cover installed on your original roof system, check with us. In many instances, building code requirements allow no more than one roof system re-cover before a complete replacement is necessary.

  • How long can I expect my roof system to last?

    Most new roof systems are designed to provide useful service for about 20 years, however Riddick Roofing can now offer a lifetime warranty on it’s premium Owens Corning roofing system!


    Actual roof system life span is determined by a number of factors, including local climatic and environmental conditions, proper building and roof system design, material quality and suitability, proper application and adequate roof maintenance.


    Call us now and we can give you the details on a Lifetime Roofing System.

  • What is the best asphalt shingle to use on my roof?

    Asphalt shingle material performance depends of the quality, quantity and compatibility of asphalt fillers, reinforcements and surface granules. There are two kinds of asphalt shingles (based on the type of reinforcement mat used); fiberglass and organic. Fiberglass shingles are more fire- and moisture-resistant than organic shingles. Organic shingles have good wind resistance, high tear strength and can be installed in colder temperatures.


    Asphalt shingles should be in compliance with American Society for Testing and Materials (ASTM) standards and applicable building codes. Fiberglass shingles should meet ASTM D 3462, “Standard Specification for Asphalt Shingles Made from Glass Felt and Surfaced with Mineral Granules,” and organic shingles should meet ASTM D 225, “Standard Specification for Asphalt Shingles (Organic Felt) and Surfaced with Mineral Granules.”


    Consumers also should keep in mind a roofing warranty’s length should not be the primary criterion in the selection of a roofing product or roof system because the warranty does not necessarily provide assurance of satisfactory roof system performance. See NRCA’s consumer advisory bulletin addressing roofing warranties for more information.

  • Do I really need a ridge vent?

    NRCA suggests the amount of attic ventilation be balanced between the eaves and ridge. The intent of a balanced ventilation system is to provide nearly equivalent amounts of ventilation area at the eave/soffit and at or near the ridge. For a balanced ventilation system to function properly, approximately one-half of the ventilation area must be at or near the ridge.


    Proper attic ventilation is one of the least understood concepts in residential roofing. To learn more, read ” Principles of Attic Ventilation” an article by Mark Graham, NRCA Associate Executive Director of Technical Services, that appeared in NRCA’s magazine, Professional Roofing or see Technical Bulletin 98-2.

  • How can a home owner recognize when a roof system has problems?

    All too often, roof system problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections often can uncover cracked, warped or missing shingles; loose seams and deteriorated flashings; excessive surface granules accumulating in the gutters or downspouts; and other visible signs of roof system problems. Indoors, look for cracked paint, discolored plasterboard and peeling wallpaper as signs of damaged roof areas.

  • How can ice dams be reduced or removed?

    Remove as much snow as possible, but call a professional roofing contractor if your roof is steep, the snow is deep or the ice is thick. NRCA does not recommend using ice picks or shovels (or any tool with sharp edges) because there is a chance of damaging roof coverings and flashings. NRCA also does not recommend hosing down a roof with water or use of a hot air gun. Electric heat cables generally have limited effectiveness.

  • Where can I go to read reviews about Riddick Roofing?

    We are extremely proud to list the places you can find reviews our customers have shared about working with us at Riddick Roofing!  Google, Guild Quality, Better Business Bureau, Angie’s List, Home Advisor and Facebook just to list a few.   We encourage you to read the details of these reviews (yes, we are a home improvement company willing to say that!).  Follow this link to see our reviews.

  • How are your prices compared to your competition?

    Our goal has always been to offer the best roofing systems, warranties, workmanship, and customer service for the best possible price. One of the ways we can keep our overhead low is by earning our referrals with exceptional service which eliminates the need to spend needlessly on expensive marketing campaigns. Customers looking for the lowest possible price will be able to find it with another contractor, but in our experience, the lower estimates are rarely apples to apples comparisons with the products, warranties, and personal service we offer.  On the other hand, we have had customers tell us surprisingly higher numbers from competitors for comparable roofing system and warranties.

  • Is financing available?

    We are happy to go over financing options with you; it is fast and easy to apply. For more information, please visit our financing page.

  • Will you explain how my roofing system works?

    When we speak to you about the roofing system our goal is to explain everything in detail efficiently and then make ourselves available to answer any of your questions for as long as you want to talk.  We respect your time and the opportunity to talk with you.  

  • Do you have adequate insurance coverage?

    We carry at least $1,000,000 in general liability insurance. All workers are covered under workman’s compensation insurance and we are happy to provide a Certificate of Insurance, with the customer’s name and address listed, when we are working on your home. 

  • Do you offer additional warranty and workmanship coverage?

    As a certified installer with the major shingle manufacturers we can offer several different levels of transferable Roofing System Warranties that offer up to 50 years of non-prorated coverage for materials as well as a manufacturer backed coverage for our workmanship.

  • Will you provide an explanation of my warranty?

    At Riddick Roofing we are happy to explain the differences in detail and provide literature with the specific name of the warranty. Several different types of warranties fall under the category of “Lifetime” with vastly different coverage. Is it prorated? Does it cover labor and disposal? Is it transferable?  Is the installers’ workmanship backed by the manufacturer’s warranty? We will be happy to answer all the above questions in detail.

  • Which roofing materials will you use on my roof?

    Not all roofing products are the same, and at Riddick Roofing we are committed to using the best roofing materials on the market. In addition to our own experience in the industry, we rely on trusted independent sources like Consumer Reports to ensure we are always using the highest rated materials in the industry. 

  • Will you provide me with a written estimate?

    We offer a detailed written proposal in person or virtually.   Any changes to the original proposal or contract will be in writing to ensure clear and correct communication and understanding of the work.

  • Do you comply with all local building codes?

    We follow all manufacturers’ specifications, as well as local codes and regularly check for updates and changes.

  • Do you have references?

    We are not shy about references. Just ask.

  • Will you perform a thorough inspection of my roof?

    We perform a thorough inspection of the entire roofing system, including the deck (plywood), attic, flashing, chimney, soil stacks, and other roof penetrations. *safe access permitting 

  • Will you check for adequate ventilation?

    Proper ventilation is an essential part of a roofing system. Inadequate ventilation can damage the shingles and invalidate the manufacturer’s warranty. Learn more about ventilation or use our ventilation calculator here.

  • What type of underlayment do you use?

    If you are looking for advanced protection against leaks and water absorption, then we highly recommend a synthetic product rather than felt. Learn more about synthetic underlayment products here.

  • Will you install ice and water barriers?

    Yes.  Ice and water barriers are usually required by local building codes.  We will meet and exceed the local building code by installing ice and water barriers along eves extending past the interior wall of your home, in the valleys and around all roof penetrations to help prevent ice damming

  • Will you follow the manufacturer’s specifications?

    Yes. We are extensively trained on the manufacturers’ specifications and follow all instructions to the smallest detail.  Application to the exact manufacturers’ specifications is required for the warranty. 

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